GUARANTEE: OfficeSupplys.net, Inc., the “SELLER”, makes every effort to determine its materials shipped are of good commercial quality. In the event any material we ship is defective due to faults in manufacture, packaging, or through some other fault of OfficeSupplys.net, Inc. and its vendors, then OfficeSupplys.net, Inc will replace the defective material at no additional cost to the customer. This is the Buyer's only remedy under this guarantee.
LIMITATIONS ON DAMAGES: Seller has made an effort to determine that the materials shipped are of good commercial quality. In the event any material is defective due to faults in the manufacture or packaging or through any fault of the Seller, Buyer shall notify Seller immediately, stating full particulars in support of his claim, and Seller will either replace the goods upon return of the defective or unsatisfactory material, or Seller shall credit Buyer's account with the cost of such goods. Under no circumstances shall Seller be liable for consequential or other damages, loss or expenses in connection with, or by reason of, the use or the inability to use materials purchased from the Seller for any reason.
WARRANTY: The advice of the Seller's technical staff is available to the trade, but the Seller does not control or supervise the subsequent use of such advice or the installation of its products or the use of its products for sale, and therefore does not warrant or guarantee such advice. All products are warranted to be free from manufacturing defect for a period of one (1) year.
NO OTHER WARRANTY OR GUARANTEE, EXPRESS OR IMPLIED, INCLUDING WARRANTY AS TO THE MERCHANTABILITY OR FITNESS FOR ANY PURPOSE, IS MADE UNLESS THE SAME IS SPECIFICALLY SET FORTH ON THE INVOICE, BUT IN ANY SUCH CASE, SUCH WARRANTY OR GUARANTEE IS LIMITED AS DESCRIBED IN THE PARAGRAPH “GUARANTEE” ABOVE.
PAYMENT TERMS: Payment terms are Credit Card or Wire Transfer. A 1 1/2% interest charge will be charged for any balances past due 30 days. No discounts will be given if any previous balances remain unpaid. OfficeSupplys.net, reserves the right to hold any new orders of customers with outstanding balances overdue. Customer accepts responsibility for any additional collection fees, attorney fees, and all costs related to collecting an outstanding balance that is past due.
CREDIT CARD: OfficeSupplys.net, Inc. accepts: VISA, Master Card, American Express, Discover, JTB.
PRICES: Subject to change without notice.
LEAD TIMES: STANDARD ITEMS: 1-3 Working days. NON-STANDARD ITEMS: 3-7 Working days.
SPECIAL ORDERS: If any material shall be manufactured and/or sold by the Seller to meet Buyer's particular specifications or requirements and is not part of Seller's standard line offered by it to the trade generally in the usual course of the Seller's business, Buyer shall defend, protect and save harmless Seller against any suits at law or in equity and from any damages, claims for actual or alleged infringement of any United States of foreign patent, and shall defend any suit or action which may be brought against Seller for any alleged infringement because of the manufacture and or sale of the material covered thereby.
DELAYS: Seller will not be liable for any delay in the performance of orders or contracts, delivery or shipment of goods, or for any loss or damage suffered by the Buyer for any reason by reason of such delay, whether or not the delay is the result of the Seller's negligence.
FREIGHT TERMS: All products are shipped F.O.B. RSM, California. Unless otherwise noted.
RETURNS: Returns will not be accepted without a valid Return Merchandise Authorization (RMA) number issued by an authorized representative of Accurate Imaging Resources. Any product returned without proper documentation and an RMA number will be refused by our receiving department. RMA numbers are valid for 90 days. OfficeSupplys.net, Inc.reserves the right to inspect and make a final inspection of all returned merchandise. If our inspection department determines that the ribbons are not defective, a restocking fee of 25% and all applicable shipping costs will be deducted from your credit. A 25% restocking charge is applied to all products returned to our stock due to customer wrong ordering, inability to use or sell the product, or non-acceptance of the shipment.
RMA numbers will not be issued for custom orders of any kind. Custom orders are defined as color ribbons, non-stock sizes, large quantities of any size or color and any other ribbons not listed in OfficeSupplys.net, Inc.price lists. RMA’s returned C.O.D. will not be accepted.
MINIMUM ORDERS: A minimum order consists of one case per each specific size of ribbon. An additional 10% charge may be added to each ribbon for orders under one case quantities.
MIX AND MATCH ORDERING: Mix and match quantities of full cases are accepted to achieve volume discounts.
CLAIMS: All claims for damage or shortage must be made within 10 days of receipt of product(s).
ANNUAL AGREEMENTS AND BLANKET ORDERS: Annual agreements can be negotiated to receive volume discount pricing. Blanket orders and deferred date shipments are also accepted.
WILL CALL: Will-call at our RSM, CA location is available upon request.
DROP SHIPMENTS: OfficeSupplys.net, Inc. will drop ship your order. We will use your company name as the return company and apply any documentation or purchase orders onto the shipment for you. OfficeSupplys.net, Inc. name will not appear on any labels or documentation.
PAYMENT COLLECTION: In the event Buyer fails to pay Seller in a timely fashion and Seller initiates collection action, Buyer agrees to pay Seller's collection expenses, including attorney's fees, plus interest of 1.5% per month from due date.
CHOICE OF LAW AND VENUE: The laws of the State of California shall apply to and have control of the interpretation and validity of this agreement. Any dispute over the terms of this agreement or arising out of this agreement shall be litigated in the Federal and State general courts in and for Orange County, California.
CONTRACT: This is the entire contract between the parties.
